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FAQ

Below are some common questions from our customers, if you have additional product inquiries. please send it to support@goneohome.com

Q1: What are the compatible models for charging cable?

A: Goneo Type 2 to Type 2 charging cable is applicable to all EVs and PHEVs with Typ2 car charging ports.

Q2: Does the EV charging cable include a handbag?

A: Yes, Goneo Type 2 to Type 2 charging cable comes with a 34*31*12cm handbag.

Q3: Does the EV charging cable apply to the 1/3 phase?

 

A: Yes, Goneo Type 2 to Type 2 charging cable is compatible with 1/3 phase.


Q4: What is the cross-section of the wire?


A: The 16A cable has a cross-section of 2.5mm², and the 32A cable has a cross-section of 6mm².


Q5: Does the EV charging cable can be used as an extension cord?


A: It cannot be used as an extension cable.

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